Course Title:

Management and Leadership Skills for New Managers and Supervisors

Course ID:

120824 0101 2945ESH

Course Dates :

12/Aug/2024

 To

16/Aug/2024

Course Duration :

5

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£4,555.99

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$5,829.09

VAT may vary depending on the country where the course or workshop is held

Course Category:

Professional and CPD Training Programs

Leadership, Management, Marketing, Strategy, Human Resources, Soft Skills

Course Certified By:

* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate

* ESHub CPD
* LondonUni - Executive Management Training
* Others

United Kingdom

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

There is often a difference made between managing and leading. However, all managers who wish to be effective should practice leadership skills to inspire their employees, maintain a positive work environment, and ensure company productivity.

To be a successful manager and leader, there are many skills that you will have to master and qualities you will need to develop.

This training course provides an understanding of the necessary skills for effective management and leadership, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping potential future leaders and employees know how to use productive leadership and management techniques.

Objectives

• Understand key leadership and management skills.
• Understand and develop skills necessary for new leader.
• Define and select the personal leadership styles.
• View leadership from different perspectives
• How to lead and be “in charge” of different personalities, attitudes, performers, and contributors
• Manage and motivate people for effective accomplishment.
• Manage and influence peers.
• Select when and which to apply problem-solving and creative thinking techniques to apply.
• Manage small or large groups, project teams, and complex assignments.
• Deal with conflict, ways to manage interpersonal issues and disagreement.

Who Should Attend?

• Professionals who are relatively new to supervision, team leadership, and management
• Established supervisors who have not had formal supervisory training.
• Team Leaders who wish to increase their effectiveness.
• Those who wish to refresh and develop their team leadership and management skills.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Outlines

Week 1

Day One
Introduction to Leadership Effectiveness
• Leadership
o What is leadership and why it is important?
o Leadership Approaches/Styles and competencies
o Case Exercise on application of leadership styles
o Guidelines to application
• Time Management
o Why is there unequal results and efficiency despite the fact that all of us have the same quantity of time?
o Definition of Urgent and Important
o Time Management matrix
o How to be productive compared to others
o Case discussion on Prioritization
o Practical Sharing session

Day Two
Communication and Team Performance
• Building High-Performance Team
o Definition
o What is a Team?
o How to select the best team to achieve optimal performance
o Workshop Application
• Productive Communication Techniques
o Introductory exercise
o Definition and example: Content, Context, transmitting and receiving
o Tools to avoid Common pitfalls of poor communication
o Giving Directions
o How to provide effective directions
o The SMART approach
o Follow up: trust but verify
• Increasing Commitment and Engagement to Improve Team Effectiveness
o Case analysis of ownership
o Why is empowerment important?
o Real world cases and application
o Importance of delegation
o How to delegate?
o Things which you should not delegate

Day Three
Motivation and Creative Thinking
• Improving Team motivation and Managing Difficult Staff
o Why do people behave the way they do?
o Can behavior be managed?
o How to manage motivation, change behavior and enhance performance
• Problem-Solving and Thinking Creatively
o Japan vs USA
o Exercise
o Techniques to think out of the box and application

Day Four
How to Influence others towards Achieving Goals and Targets
• Goals setting, planning and Performance Management
o Goals and results driven
o KPI and to apply it properly
o Goal setting and Parkinson Principle
o Improvement plans to accomplish work and improve performance
• How to Influencing peers and others
o Definition of power and influence
o Stakeholder’s analysis
o Case study plus application

Day Five
How to Handle Change and Conflict
• Managing Change: taking responsibility for leading change
o Why people resist change and what do with it?
o Ability to establish comfort zone to work with others, solve problems and drive results
o Practice and application
• Conflict Management
o Definition of conflict
o Why does conflict happen?
o What are the consequences of conflict?
o How to manage conflict? Models of Conflict Management
o Types of managerial actions that can cause conflicts

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

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